The Importance of Facilitation in Group Decision-making Essay -- Group

The need for a facilitator arises from the dynamics of group decision-making. In real and everyday life in business, management, politics, crisis conflict, education, etc. group meetings, each individual in the group does not think in the same way (divergent thinking) in real life, humans tend to go off on tangents, lose the original focus for the group meeting. Facilitators are needed to get ideas to converge in a way that reaches the decision point (Doyle and Kaner, 2007). A facilitator is a person who creates an environment which allows groups or organizations to be able to be more effective; to achieve their goals. Facilitators have to be essentially neutral in their stance and they must also not have any decision-making authority (Doyle and Kaner, 2007). The lecture addresses: a) The meaning of Facilitation b) Core Values of Facilitation c) Role of the Facilitator d) Key Facilitation Skills and Methods e) The Benefits of Facilitation A facilitator is not allowed to advocate for a specific view point during the process. The facilitator could be from within the organisation as well from outside the organisation (Schwarz, 2002), nevertheless the chosen facilitator needs to be accepted by all parties involved in the meeting. Literature also suggests that facilitators are only there to lead the process, where the process refers to the dynamics of group work like communication, making decisions, solving problems and handling conï ¬â€šict and that the facilitators do not contribute to the meeting in terms of substance. The literature also suggests that facilitators need to improve the structure of the setting in which they operate, where structure can be seen as the makeup of the group and group roles and this leads to an improve... ...e ground rules for conduct and behaviour and the group members agree to them before any meeting even begins. Effective facilitation requires a certain level of awareness or discernment of personalities during the program. REFERENCES Bono, E. (1999). Six Thinking Hats, Back Bay Books Publishers. Doyle, M., & Kaner, S. (2007). Facilitator's Guide to Participatory Decision, Jossey-Bass Publishers. Heron, J. (1999). The Complete Facilitator's Handbook, Kogan Page Publishers. Hogan, C. (2002). Understanding Facilitation: Theory and Principles, Kogan Page Publishers. Rees, F. (1998). The Facilitator Excellence Handbook: Helping People Work Creatively and Productively Together, Jossey-Bass Publishers. Schwarz, R. (2002). The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, Jossey-Bass Publishers.